Focused Listening Skills Master an important skill every professional needs to develop Today's professionals need to listen more and talk less. That doesn't mean sitting back passively; it means listening hard to what's being said -- with feeling, empathy and understanding. Focused Listening Skills will show you exactly how to become the kind of listener people open up to, respect and admire.

PROGRAM HIGHLIGHTS

4 techniques to help you listen more open-mindedly
The #1 reason we don't listen well
How to uncover a message's hidden meaning
The best ways to coax revealing answers from reluctant speakers
6 tips to help you concentrate better

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Product	Code	Item Price
Focused Listening Skills 4 audiocassettes (4 hrs. 55 min.) Includes: 39-page workbook	10285	US$ 59.95
Focused Listening Skills Each additional audio workbook	30042	US$ 9.50
Focused Listening Skills 3-volume video set (2 hrs. 46 min.) Includes: 39-page workbook, 48 minutes of dramatic role-play vignettes, graphic reinforcement of teaching points, interactive exercises	20825	US$ 199.95
Focused Listening Skills Each additional video workbook	30157	US$ 9.50
Focused Listening Skills Facilitator's Guide	30143	US$ 149.95

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