How to Deal With Difficult People
Solve your people problems once and for allThis program takes a long, hard and often lighthearted look at what you can do to deal with the people who seem to delight in making your life miserable. Learn to co-exist with all kinds of difficult people -- from know-it-alls to bullies, backstabbers and more -- and free yourself from their grip.
PROGRAM HIGHLIGHTS
The best comeback to a biting or sarcastic remark
What to do when someone starts yelling or threatens you
The one mistake people make that's guaranteed to escalate conflict
What to do when your "difficult person" is your boss
When to call in a third party to resolve a stalemate
How to know when YOU are the difficult one
Ordering:
Product Code Item Price How to Deal With Difficult People
audio - 4 audiocassettes (3 hrs. 26 min.)10015 US$ 59.95 How to Deal With Difficult People
3-volume video set (4 hrs. 38 min.) Includes: 34-page workbook20379 US$ 199.95 How to Deal With Difficult People
Each additional video workbook30049 US$ 9.50
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