Conquering Team Conflict Moving from gridlock to group results Anytime you ask a diverse group of people to work together, it's a safe bet that misunderstandings, personality clashes, differing opinions and other forms of conflict will occur at some point. Sweep them under the rug, and you'll have bigger problems down the road. Handle team conflicts too lightly or with a heavy hand, and you're inviting mutiny.

This program comes as close to a team troubleshooting manual as you'll find anywhere. The skills you gain from it will help you ... find ­ and fix ­ the underlying causes of conflict ... master peacekeeping tactics that lead to resolutions, not recriminations ... encourage each team member to acknowledge and honor the differences of the others.

PROGRAM HIGHLIGHTS

6 ways conflict can benefit your team
Ways to keep misunderstandings from turning into a "blame game"
Why sublimating or ignoring conflict can lead to even bigger problems later on
Is your team in trouble? The top 10 "early warning" signs
Learning to "lay conflict on the table" in a way that defuses defensiveness and promotes healthy discussion
The 6 most common causes of team tensions ... and how to minimize their effects on your team
Ways to help team members feel "safe" while confronting conflict
Checks and balances you can use to make sure your team commits to reconciliation (vs. giving it lip service)

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Ordering:

 

Product	Code	Item Price
Conquering Team Conflict 4-volume video set (1 hr. 39 min.) plus workbook	21018	US$ 299.95
Conquering Team Conflict Video facilitator's guide (105 pages) plus workbook	30169	US$ 199.95
Conquering Team Conflict Each additional workbook	30176	US$ 9.50

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