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How should we communicate in a world where
differences in perspective, experience, job function, culture, gender,
age, and a myriad of other factors often lead to distrust,
misunderstanding and reduced productivity? We can all benefit from
learning the tools of dialogue - how to communicate across differences in
a way that is both respectful and effective. Dialogue is how you
communicate when you're having trouble communicating.
Through a series of short dramatizations this unique series explores the
rules and techniques that distinguish a Dialogue from other forms of
communication, such as debate or negotiation. The series examines how we
can surface the often unspoken assumptions, in ourselves and in others,
that can stand in the way of effective organizational communication. In so
doing we build mutual trust and respect.
Each program in
the series can stand alone and may be licensed separately. There are
volume discounts if you license the entire series or multiple copies of
any program.
Series
Objectives
QMR's new
4-program series, DIALOGUE: NOW YOU'RE TALKING!, explores the Six Basic
Rules of Dialogue and provides practical video-based examples and training
exercises aimed at helping to implement Dialogue in your organization.
Program
Contents
- Communicating in a Diverse World --
Overview. What is dialogue - contrasting debate and dialogue.
Initiating Dialogue - how to do it, where to do it. The skills of
Dialogue - Suspension (of judgment, decision making and status);
Listening (with empathy, for understanding, showing you care); Discovery
(uncovering and sharing hidden assumptions in yourself and others).
Includes a dramatization of how Dialogue helps us communicate across job
functions, helping improve relations between people at different levels
within the organization as well as between different departments or
areas of expertise. (25 minutes)
- Dialogue for Cultural Understanding.
We apply the skills of dialogue outlined in Program 1 to challenges
faced in culturally diverse work environments. We see a dramatization
that demonstrates how dialogue can be used to open communication,
uncover hidden assumptions, break down stereotypes and facilitate more
productive relationships. (24
minutes)
- Dialogue between Genders. A
dramatized dialogue shows us how the skills we learned in Program 1 can
be used to overcome misunderstandings, break down gender stereotypes and
improve communications between men and women at work.
(21 minutes)
- Dialogue among Generations. We
demonstrate how the skills of dialogue can be used to bridge the
personal and professional style differences that exist between employees
of different ages. We uncover how divergent personal and world views
common to people of different generations can lead to misunderstandings
and distrust and how dialogue can help overcome age barriers and build
more productive workplace relationships.
(24 minutes)
Includes your
choice of VHS or DVD format programs, a comprehensive
facilitation guide,
reproducible handouts and PowerPoint slides for classroom presentation.
A Quality Media Resource Production and Release
Purchase Price: $525.00 each; all four programs for only $1,575.00!
1 Week Rental: $195.00 per program; full series rental, $780.00
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