Academic discount available,
please inquire.
Quality Training Media by J. M. Juran
Q0
Juran Institute Papers - on CD
ROM - Managing for Quality Series
(TPOK)
Includes: 1 CD, 1 Synopses Book, 1 Glossary
English
$945.00
Researching subjects such as: Improvement in health services; Training team
leaders; Developing a company vision; Business process reengineering; or Return
on quality (ROQ) once took days even weeks. Now you can do it in seconds and
have printed copies in minutes!
Contents:
A truly unique source of information, this Windows-based series contains the
full text of 732 papers, with 2,213 figures, representing close to 7,000 pages.
Collectively these papers, including 40 by Dr. J.M. Juran, cover a time period
of nearly 40 years. Included with this series are two books:
(1) Juran Institute Papers Synopses presents the most relevant information
(including the abstract of each of the papers, organized in chronological order
of publication;
(2) The Language of Total Quality, a glossary of terms and concepts, is written
for employees of companies engaged in a Total Quality Management Program. The
glossary is available in English, Spanish, Dutch and Swedish. This timely
series is based on the real experience of 300 world renowned companies. The
depth and breath of the content can be extremely valuable to companies active
in Managing for Quality. The depth and breath of the content can be extremely
valuable to companies active in Managing for Quality.
Source:
Authors from more than 300 companies (of all sizes and industry sectors)
located in 25 countries, describe their activities in Managing for Quality. They
report their real life experiences and lessons learned in Functions such as:
Management, R&D, Manufacturing, Customer Service, Marketing, Sales,
Software Development, Human Resource Management, etc. Categories and Keywords:
The contents of each paper have been evaluated and classified with keywords
(literally hundreds of them) grouped in 12 Categories.
This time consuming activity is a real value added to the intrinsic worth of
this vast library. It enables quality professionals to locate (with the help of
a user friendly program) the information they need in virtually no time.
The Categories available are:
- Paper title
- Author(s)
- Company
- Country/State
- Year
- Publication
- Company function
- Industry (SIC CODE classified)
- Product (indicated in paper)
- Processes, Topics, and Tools and Techniques (all Managing for Quality related) Capabilities (Data Retrieval):
- Search
- Full-text search
- Storage folder
- Print, Copy and Paste Computer System Requirements:
- IBM PC or 100% compatibles
- Windows 3.1 or higher
- 4 MB RAM
- 80386 DX 33 or superior advisable
- 10 MB available disk space
- Mouse
- VGA (64x480)
- CD ROM drive, with Microsoft CD extensions 2.1 or higher
Q7 Achieving Quality in
(GWU)
2 videotapes, 190 minutes
English
$195.00
Since the 1960s, experts say,
Q27 Juran on Quality
Leadership with Dr. J.M. Juran
(Juran Institute)
2 videotapes, 58 minutes
English, Spanish
$150.00
Directed toward middle and upper management, these videos help executives
answer such Questions as: How can I lead my company to superior Quality?; What
must I do to personally supply that leadership?; How can I enlarge the business
plan to incorporate Quality leadership?; What deeds are to be done by whom and
how?; and How can we apply planning, control, and improvement to Quality? Dr.
Juran's insights are derived from real-life examples and are applicable to any
organization, service or manufacturer. The set includes visual aid masters and
ten synopsis booklets.
Q28 Quality
Benchmarks for Executives with Dr. J.M. Juran
(Juran Institute)
1 videotape, 30 minutes
English
$150.00
This videotape features interviews with Dr. J.M. Juran and executives from
industry who led their companies to the Deming Medal or Malcolm Baldrige
National Quality Award. It answers such Questions as: What kind of vision is
needed?; How do you mold a Quality culture?; What is the executives new role?;
How do you demonstrate your involvement?; How can you motivate for Quality?;
How can you motivate for progress?; and How can you assess costs and benefits?
The program includes one resource guide that shows how to use the materials to
their greatest advantage, and ten Executive Planning Guides containing detailed
checklists that correspond to the videotape.
Q29 Quality
Improvement Tools
(QIT) (Juran Institute) Training materials
English, Spanish, German and Canadian French
$1,995
This series is perfect for Q>uality improvement teams. Collecting and
analyzing data is crucial to an effective Quality improvement project. Quality
Improvement Tools training materials enable you to collect the right data,
analyze it, and apply your findings. The materials cover possible pitfalls and
errors in applications, precise details on tools construction and use, and
examples from services, manufacturing and business processes. Topics covered
include flow diagrams, brainstorming, cause-effect diagrams, scatter diagrams,
graphs and charts, stratification, pareto analysis, histograms, box plots and
data collection. Included in this series are twenty Quality Improvement Tools
Workbook Sets, one two-volume in-depth instructor's guide, one set of visual
aid masters, and one set of masters for multi-tool exercise and simulation.
Q30 Juran on Quality
Improvement
(JQI) (Juran Institute)
16 videotapes - *available in several languages
$6080 (
With the guidance and training provided by this renowned in-house,
video-based training series, managers follow a structured process to select,
prepare for, and carry out Quality improvement projects. Topics covered
include: project identification; organizing for improvement; diagnosing the
cause; holding the gains; and replicating results and nominating new projects.
The series is designed for Quality improvement facilitators, team leaders, and
members. The set includes: one leader's manual; ten workbooks; and ten synopsis
booklets. *Available in several languages including: Danish, English, French,
German, Italian, Spanish, and Swedish. Chinese, Dutch, and Finnish (workbooks
only). Portuguese (tapes only). Please call or fax for more information
regarding translations.
Q31 Juran on Quality
Planning
(Juran Institute)
15 videotapes - 7.5 hours
English
$7,205.00 (
The audience of this series are cross-functional planning team members,
facilitators and leaders with little or no experience in quality planning. This
in-house, video-based training program is designed to train project teams on
the skills and techniques used to plan new or redesign existing goods and
services within their own organization. As team members learn the skills and
become proficient in the techniques and tools of the quality planning process,
they will be able to apply "lessons learned" directly to their own
projects.
Major topics covers include;
Identify internal and external customers
Detemine custormer needs
Develop product/process features to meet the needs
Design the process to produce those product features
Results you can expect from successful completion of this series:
Complete your real-life company planning project
Master quality planning concepts, tools and techniques
Understand how and when to use the various quality planning tools
The set includes: one leader's guide; ten action guides; and ten synopsis
booklets
NEW! Q56 An Immigrant's Gift: The Life of Quality Pioneer Joseph M. Juran
(WoodsEnd, Inc.)
1 videotape, 1 hour
English
$49.95
The 92-year old quality pioneer, Joseph M. Juran, is profiled in this
documentary-biography. This is a warm and inspiring story of a humble immigrant
who overcame dire poverty and a bitterness against the world, and went on to
make a profound impact on society. It provides valuable lessons in
perseverance, self-reliance, unwavering ethics, and an immigrant's quest to
realize the American dream.
Through candid interviews with Juran, family members and industry notables such
as Peter Drucker, Steve Jobs and Robert Galvin of Motorola, we understand the
events that guided this immigrant's journey through life. And we come to
understand why Juran ultimately dedicated his life to repaying society for the
opportunities it presented to him. An Immigrant's Gift also dramatizes how
"quality" impacts each of us, and why it has become so critically
important to our everyday lives. In fact, our dependence on the quality of
products and services has accelerated so rapidly, that quality failures can be
life-threatening, and regularly make headlines (ValuJet Crash; Oil Spills;
Product Recalls; etc.). "An Immigrant's Gift" illustrates the
enormous value society now places on the quality of products and services..
A transcript of the video program is also available for
$5.95 per copy, plus shipping and handling.