Item M41                   Better Management for a Changing World
CC-M
$400.00

UNDERSTANDING SYSTEMS:

The problems we face today cannot be solved with traditional methods, but require a new world view. Volume 1 examines traditional beliefs that no longer serve us. Learn why analysis of an organization's parts and understanding cause- effect relationships are not sufficient for quality improvement. 18 min.

Vol. 2: The Big Picture

Most improvement programs are directed at improving parts of an organization. Not surprisingly, such methods do not improve the performance of the system as a whole. Volume 2 explains why everyone must understand the properties of a system to learn not just how things work, but why. 21 min.

Vol. 3: The New Leadership

Systems thinking shows us that the performance of the organization is not the sum of its parts but the product of their interactions. Today's manager must lead employees to understand how their jobs fit in an effective system. Volume 3 draws the distinction between commanding and leading. 17 min.

Vol. 4: Doing the Right Thing Right

Improvement is more than elimination of deficiencies; it begins with determining what you want for your organization and then aiming for it. Volume 4 demonstrates that there is a right way to do the right thing for long-term improvement. 23 min.