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academic discount availableAcademic discount available

MANAGERIAL


M15 Teamwork in the Quality Era with Peter R. Scholtes

2 videotapes, 175 minutes
English
$190.00

In order for managers to apply the principles and methods of total quality (TQ), companies must create and integrate teams, foster collaboration, and eliminate fear and other barriers. This program describes methods for creating and maintaining successful teams on the micro level and facilitating teamwork at the macro level. It discusses the mission and purpose of successful teams, the culture of teamwork, and organizational spirit conductive to quality.

academic discount available


M16 Achieving Organizational Effectiveness with Robert Reid

1 videotape, 175 minutes
English
$300

This telecast provides a series of first-person insights into the major issues of personal and organizational change. It describes the attributes of highly effective organizations and the considerations for creating them. Discussions center on an organizational model consisting of the following: leadership, strategic initiatives, intervention, improvement, and the forces and events outside an organization. The relationship between the model and behavorial science issues is presented, exploring the nature of individual and organizational change.

academic discount available


M17 The Anger Workout Program: How to Make Anger Productive with Dr. Hendrie Welsinger

2 videotapes, 165 minutes
English
No longer Available

Research indicates that the ability to manage anger productively is crucial to effective job performance and good mental health. This program describes specific techniques for converting anger from a negative response to a creative and powerful source of energy. The process of arousing positive emotional energy is described as the primary ingredient in improving productivity and keeping the competitive edge.

academic discount available


M18 The Critical Edge: How to Make Criticism Constructive with Dr. Hendrie Welsinger
(GWU)
2 videotapes, 175 minutes
English
No longer Available

This program describes how to transform the exchange of criticism from a destructive and demoralizing process to one that is positive, motivating, and mutually beneficial. It shows how effective criticism exchange can improve job skills, working relationships, job satisfaction, morale, and overall productivity. Methods for facilitating constructive criticism among supervisors, peers, and subordinates are reviewed.

academic discount available


M19 Completeness: Managing for the 21st Century with Philip B. Crosby

1 videotape, 180 minutes
English
$190.00

To succeed in the 21st century, organizations must be managed as a whole. This program describes the concept of completeness and pragmatic management. It outlines practical answers to the problems managers face every day and the challenges for management in the 21st century. The presentation discusses how to develop successful relationships with employees, suppliers, and customers, and the role of quality and finance in the process.

academic discount available


M20 Managing Organizational Change with Daryl R. Conner

2 videotapes, 165 minutes
English
No longer Available

Resilient organizations respond quickly to market shifts, manage multiple large-scale changes and avoid "future shock" and its effects on productivity and morale. To accommodate the continuous change in today's markets, management must under-stand the dynamics of change and foster resilience within their organizations. This program presents methods for building resilient organizations and enhancing the resilience of employees.

academic discount available


M21 Flight of the Buffalo by Excellence in Training Corporation

1 videotape, 31 minutes
English
$695

This video presents demonstrations on how the "new paradigm" has helped diverse organizations - such as Owens & Minor, Furon Company and the U.S. Naval Supply Depot in San Diego - improve their performance dramatically. See how today's leaders are making the change . . . letting employees lead.


M22The Great Game of Business with Jack Stack

2 videotapes, 165 minutes
English
No longer Available

One of today's most perplexing business dilemmas - how to balance quantitative management with people-oriented enterprise - has been solved at Springfield ReManufacturing Corporation (SRC). This program presents the management and leadership styles used with SRC and the systems implemented to keep the organization successful. Mr. Stack speaks candidly about SRC's dramatic turnaround, the rules of the "great game of business" and his philosophy of open book management.

academic discount available


M23 How to Achieve Decisive Managerial Leadership with Dr. Elliott Jaques

2 videotapes, 190 minutes
English
No longer Available

This program describes why matrix methods, self-management teams, and delayering are fads that have negatively impacted the competitiveness of U.S. businesses. It defines managerial accountability as management's responsibility for evaluating and ensuring subordinates' effectiveness and for recognizing merit. The presentation explains planning and assigning tasks using Deming's management principles, information feedback between managers and subordinates and developing the organization's talent pool.


M24 Paradigm Pioneers with Joel Barker by Chart House International

1 videotape, 38 minutes
English

 

This program shows how new ideas can become reality through: intuition - how a salesman developed a new concept for fast food restaurants and forever changed the way we think about food; courage - how a US steel company proved the world wrong by creating a steel production process no one thought possible; commitment - how a Japanese company worked for 20 years to perfect the first innovation in TV screens. Whether your organization is developing new products, encouraging innovation and creativity, or planning for the future, Paradigm Pioneers can help you.


M25 Cost-Benefit-Effectiveness - Software by Karl Seiler and James A. Moreland

software
English
No longer Available

The Cost-Benefit-Effectiveness (CBE) model consists of a series of interrelated computer programs that quickly perform all the mathematical calculations required to assess the merits of alternative investments. User-created options are compared from the standpoints of costs versus benefits and cost versus effectiveness. The fast, easy, and accurate analysis avoids serious errors that could cause erroneous results leading to costly mistakes and faulty decisions. Required hardware: IBM PC/AT or compatible and an HP laser printer or equivalent. The companion CBE book is available for an additional
$35 upon request.


M26 LearnerFirst Benchmarking™ Software with H. James Harrington, Ph.D.
English
No longer Available

This comprehensive Windows™ application provides you with specific examples, dialogue questions, suggestions, guidelines, and checklists to help you start and maintain a benchmarking program. It takes the complex benchmarking process and breaks it down into simple step-by-step activities. It ensures that every benchmarking project will be consistent, orderly, and thorough. It is benchmarking made easy!


M28 Preventing Violence in the Workplace with Jerrold M. Post

2 videotapes, 165 minutes
English
No longer Available

This telecast provides a comprehensive approach to preventing violence in the workplace. It emphasizes an interdisciplinary approach to this growing problem, integrating human resources, employee assistance, and security aspects. Preventing violence is far easier than confronting violence. It requires instituting programs to assist a workforce under stress and to provide for early identification of troubled employees. Drawing on a panel of nationally recognized experts the video discusses how to address the key issues of violence in the workplace.


M29 Building a Great Place to Work by TriMark Video

1 videotape, 23 minutes
English
No longer Available

This video is based on research by The Gallup Group Organization. "A great place to work" is found wherever and whenever employees observe six crucial elements about their workplace. "A great place to work" matches individuals' talents to opportunities, fosters positive working relationships, communicates specific expectations, motivates with appropriate recognition, provides a learning environment, and measures personal contributions to company-wide goals.


M30 Teams for Excellence
(TC)
10 videotapes
English $4,475*

Throughout American business, more and more companies are viewing teamwork as fundamental to their quality efforts. Increasingly, however, employees are being asked to work together to solve problems and improve quality without having the skills, training, or experience needed to do so effectively. This program gives you everything you need to develop successful, high-energy teams, whatever the role that teams occupy in your organization. The program will not only show you how to build teams, but also give you the tools to keep your teams motivated and focused on continuous improvement. The program is practical in orientation and puts an emphasis on application. It is directed primarily at quality-conscious organizations that are seeking to use teams as part of their total quality effort. The primary audience for this program are the individual team members and the team leaders, facilitators, and trainers that will be participating. In addition, the program is of value to management which must empower and support the teams. The program is extremely user-friendly and has been organized in a modular format to allow maximum flexibility in sequencing the content according to your particular requirements. The materials have been designed to allow you to easily add information, pause for interactive group activities, and discuss examples unique to your organization.

  • Module 1: Introduction to Teams for Excellence
  • Module 2: Stages of Team Development
  • Module 3: Roles of Team Participants
  • Module 4: Conducting a Meeting
  • Module 5: Types of Teams
  • Module 6: Technical Requirements of Teams
  • Module 7: Decision Making
  • Module 8: Interpersonal Skills
  • Module 9: Handling Potential Problems
  • Module 10: Achieving Team Excellence - Implementation Realities

Included in this exceptional series is one instructor's planning guide, one instructor's classroom
guide, one set of presentation transparencies, one exercise book, one team leader/facilitator
handbook, one participant's guide, one job aid, and one storage/ carrying case to protect the materials.

*Base Price. Please call or fax for a detailed, 2-page information guide regarding this customized program.


M44 Taking Control of Your Workday — Time Management
(CareerTrac)
3 videotapes (3 hours, 14 minutes)
English
$199.95

Training to Help You Get Organized, Once and For All!!

By some estimates, white-collar professionals can waste up to 40% of their day. Not because they’re lazy or because they’re unmotivated, but because they were never taught how to manage the fast pace, constant change and growing workload of today’s work world.

This timely program teaches you how to set and accomplish your own priorities without ignoring other people’s demands. You will learn to overcome the distractions that can sabotage your best intentions – like an overflowing in-basket, drop-in visitors and unexpected calls. You will see how to prioritize quickly and logically . . . and conquer procrastination. You will also learn communications skills that build links with your co-workers and make work flow more smoothly.

The 3-volume video comes complete with one (1) Workbook.

Additional workbooks are available for $9.50 each. Please specify Item #C30017 when ordering.

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