Q21
The Prophet
of Quality with Dr. W. Edwards Deming and Lloyd Dobyns
1 videotape, 60 minutes
English
$110.00
This two-part introduction reviews the late Dr. Deming's life and philosophy,
giving both beginners and experienced quality students an understanding of
the origins of his ideas in his own life experience and the changing world.
The Deming method is reported, not as a list of things to do, but as a new
way of thinking that challenges old notions and practices. Dr. Deming is
joined by narrator Lloyd Dobyns for a sharply focused discussion of his ideas.
You'll get to know Dr. Deming personally and understand why in the new economic
age people have become more important than machines, and why managers who
would lead others must also be learners. A discussion guide is included with
this series.
Q39-2 The 14 Points
1 videotape, 21:33 min.
English
$110.00
Deming discusses the 14 Points with Robert Reich, a Harvard economics
professor at the time. The 14 Points provide an action program for
improving organization-wide performance. This video is presented in two
parts. Includes teaching guide.
![]() The red bead experiment provides a demonstration of how powerfully the system of management influences individual performance. As the plant manager, Dr. Deming plays the part of a no-nonsense boss determined to get the best out of his equipment and his employees. He brooks no excuses, no failures, to achieve improved performance. Using volunteers from his seminar, Dr. Deming dramatizes how rigid work standards, performance goals, and best efforts fail to contribute to system improvements. Employees doing their best are powerless to turn out better work unless they know why they are doing their tasks and how to improve. 25:40 min. Includes teaching guide. |
1 videotape, 25:40 min.
English
$110.00
Q39-8 Lessons of
the Red Bead Experiment
1 videotape, 27:30 min.
English
$110.00
This video provides lessons on the nature of variation and how an
organizational system operates. It also discusses the need for operational
definitions and how the practice of ranking people fails to improve system
performance.
Q39-9 The Funnel
Experiment
1 videotape, 24:30 min.
English
$110.00
This is an experiment designed to illustrate a stable system and the
consequences of various forms of tampering which not only fail to improve
anything but add instability and degraded performance. The experiment
shows how management, depending on intuition and common sense, can
make things worse. Deming discusses the nature of variation and its
influence on any system or process. This volume also discusses the
meaning of profound knowledge, which includes understanding of
variation. Includes teaching guide.
Q39-14 Understanding
Profound Knowledge
1 videotape, 27:17 min.
English
$110.00
Profound knowledge is Deming’s name for a system of logic that defines
his philosophy of continual improvement. In this video, Deming discusses
three of the four components of profound knowledge: appreciation of a
system, knowledge of statistical theory, and theory of knowledge. He
explains why leaders need some understanding of these concepts to
maximize system performance at minimal economic cost.
Includes teaching guide.
Q39-15 Competition,
Cooperation and the Individual
1 videotape, 23:27 min.
English
$110.00
Cooperation enabled personnel at Vernay Laboratories to turn their
attention to working on process improvements in an atmosphere of shared
acceptance of the company's goals. They speak of overcoming resistance
to change as they learned new ways to communicate about processes and
work as teams. Deming talks about leadership qualities, and the
relationship between continual improvement, personal development, and
increasing profits. Includes teaching guide.
Q39-16 The Quality
Leader
1 videotape, 22:06 min.
English
$110.00
Deming describes the attributes of a successful leader. He discusses the
sources of a leader’s powers and explains why effective leadership
requires increased knowledge. He also identifies faulty practices of
traditional management methods and offers recommendations for better
practices.Includes teaching guide.
Q39-21 A Theory of
a System for Educators and Managers
1 videotape, 29:58 min.
English
$110.00
Deming and Dr. Russell Ackoff, formerly Silberberg Professor of Systems Sciences and Dean of the Wharton School, University of Pennsylvania, discuss the nature of systems and systems thinking. Systems theory is essential knowledge for managing an organization in a world of change and uncertainty. In the video, Dr. Ackoff discusses synthesis as a necessary logic for understanding why a system behaves the way it does. He contrasts synthesis with analysis, which is useful for understanding how an organization and its units operate. Analysis is synonymous with thinking in the traditions of Western cultures. Includes teaching guide.