The Deming Library and Implementing Deming
"The Deming Library is the finest presentation of my philosophy." - W.
Edwards Deming
A Series of Videos Produced with W. Edwards Deming to Present His Philosophy
of Continual Improvement and the Experience of Organizations in
Transformation. A comprehensive educational series of video cassettes nearly
ten years in production, The Deming Library presents the management
philosophy of Dr. W. Edwards Deming and the issues of quality improvement
and transformation confronting Western managements. It is the sole
authoritative presentation of Dr. Deming's ideas in this medium. Dr. Deming
participated in this work and personally approved the final results. Joined
by business experts, leading management thinkers, and top executives, Dr.
Deming develops his philosophy of managing for continual improvement. The
open-ended series is the result of Dr. Deming's collaboration with producer/
director Clare Crawford-Mason and writer-narrator-economics reporter Lloyd
Dobyns. Each of the volumes has a Discussion Guide designed to facilitate
organized study.
Q39 The Deming Library
(Volumes I. - Volumes XXVII.) with Dr. W. Edwards Deming (CC-M.)
32 videotape set
English (Volumes I - XIV available in Spanish)
$2,400
1 videotape
English
$110 ea.
Q39a W. Edwards Deming: The
Profit of Quality:
English
$110.00
This introduction to The Deming Library reviews the life of W.
Edwards Deming and the experiences that led to his philosophy of managing
for continuous improvement. It discusses the 14 Points, the prescriptive
measures for Western management, which Dr. Deming has said represent a
philosophy of life and also express his concept of Profound Knowledge. The
program examines commonly held beliefs and values which interfere with
acceptance of the new ways of thinking about management. (60 minutes, two
parts)
Q39-1 Volume I. The New
Economic Age:
$110
Dr. Deming's practical strategy has changed the world economy and led to a
new economic age. Join Dr. Deming and Harvard economist Professor Robert B.
Reich as they explain the new global economy and reveal their mandate for
change in American managerial thinking. (33 minutes)
Q39-2 Volume II. The 14
Points:
$110
This is the finest explanation ever produced of the 14 points that changed
the world. Now you can use Dr. Deming's essential principles as a framework
for revitalizing your own organization, paving the way for a more
competitive and profitable future. (40 minutes)
Q39-3 Volume III. Corporate
Leadership:
$110
Dr. Deming and Donald Petersen, former CEO of Ford Motor Company, discuss
corporate leadership's role in implementing Dr. Deming's principles,
including the meaning of continuous improvement of processes and its
resulting impact on improvement of profit. (25 minutes)
Q39-4 Volume IV. Adoption of
the New Philosophy:
$110
In 1987, Ford Motor Company set an industry record for net income. Top Ford
officials discuss how the Deming Method contributed to their remarkable
turnaround and why management's emphasis on quality is not a quick fix, but
a permanent change in attitude that starts at the highest level. (21
minutes)
Q39-5 Volume V. Communication
of the New Philosophy:
$110
Learn how Dr. Deming helped Ford managers overcome outdated attitudes,
prompting employees and managers to work as a united team focused on
quality. You'll explore how statistical methods can help determine whether a
mistake is in the system or made by an individual worker. (22 minutes)
Q39-6 Volume VI. Application of the New
Philosophy:
$110
Take an insiders look at Ford, where the difference is apparent in positive
manager and employee attitudes and the quality of Ford automobiles. You'll
learn how to implement continuous improvements with your most important
resource, people. (24 minutes)
Q39-7 Volume VII. The
Red Bead Experiment and Life:
$110
Dr. Deming's Red Bead Experiment is a classic demonstration of why it's
impossible for traditional American managerial techniques to lead us to
quality improvement. Employing well-intentioned, hard workers is not enough;
managers must design the process to produce quality. (25 minutes)
Q39-8 Volume VIII.
Lessons of the Red Bead Experiment:
$110
The Red Bead Experiment reveals how to improve upon traditional management
techniques. You'll discover practical strategies to shape your
organization's future success by removing the causes of failure at the
system level as well as how to identify barriers to pride of workmanship. (25
minutes)
Q39-9 Volume IX. The
Funnel Experiment:
$110
If we don't really understand what's wrong with our production system or
what will fix it, our efforts just compound our problems. The Funnel
Experiment demonstrates how profound knowledge can be used to pinpoint
problems and develop successful solutions. (23 minutes)
Q39-10
Volume X. How Managers and Workers Can Change:
$110
Dr. Deming explains why efforts, automation, and copying the Japanese won't
improve quality. Managers and workers at Vernay Laboratories describe
changes and improvements prompted by Dr. Deming's methods, including how
managers' understanding of variation and psychology can help them see
employees in a new light and lead to improve quality and productivity. 25
minutes
Q39-11Volume XI. Cooperation - The Key to Quality:
$110
Dr. Deming defines a good manager and demonstrates methods for tracking
continuous improvement. Managers and workers at Vernay Laboratories tell why
and how they began to cooperate to achieve their goals. (25 minutes)
Q39-12 Volume XII. The
Dangers of Buying on Price Tag Alone:
$110
Dr. Deming discusses ways to select a single supplier, why price competition
alone rarely works, and how a long-term relationship between customer and
supplier can reduce risk and fear. Executives and workers from Vernay
Laboratories reveal how using Dr. Deming's methods has improved business. (25
minutes)
Q39-13
Volume XIII. America in the Global Market:
$110
An historical account of US industrial growth and economic competition which
explores why the management techniques that made America the world's leading
industrial power no longer work. Learn what we can do to adapt and thrive in
the face of new economic realities. (25 minutes)
Q39-14
Volume XIV. Understanding Profound Knowledge:
$110
Dr. Deming offers a detailed explanation of how profound knowledge - an
understanding of the entire system - is necessary to achieve quality at a
cost that will entice the customer, and he illustrates why quotas and time
standards are barriers to improvement. (25 minutes)
Q39-15
Volume XV. Competition, Cooperation, and the Individual:
$110
Dr. Deming presents an eye-opening attack on the competitive forces -
grades, ratings, merit systems - that smother innovation, intrinsic
motivation, and cooperation and keep companies from higher profitability. (25
minutes)
Q39-16 Volume XVI.
The Quality Leader:
Quality is leadership driven, and here Dr. Deming describes the attributes
of a successful leader and defines leadership's role in achieving improved
quality and increased productivity. He explains the three sources of power
every manager must draw upon to become an effective leader. (25 minutes)
Q39-17
Volume XVII. People Systems: The Toughest Challenge:
$110
Dr. Deming shows how managers at General Motors' Powertrain Division applied
his philosophy to create a compensation system that replaced old methods of
performance appraisal and ranking. In the new system, a manager's role
changes from that of a judge - a power position - to that of a coach. (25
minutes)
Q39-18
Volume XVIII. Competition Doesn't Work: Cooperation Does:
$110
Author Alfie Kohn and psychologist Michael Maccoby join Dr. Deming to
investigate competition, motivation, and cooperation in the workplace and
the destructive nature of ranking. Discover how and why competition can lead
people to do things faster but not better - especially problem solving. (25
minutes)
Q39-19
Volume XIX. Profound Knowledge for Leadership:
$110
Dr. Deming, Dr. Maccoby, and General Motors managers consider the qualities
of a successful leader and how to guide the transformation of an
organization into a cooperative environment. Learn why it is important for
managers to have a theory to predict how people will behave. (25 minutes)
Q39-20
Volume XX. Leadership for the Transformation:
$110
Top managers at the General Motors Powertrain Division discuss the role of a
leader as teacher and coach. Dr. Deming and Dr. Maccoby talk to supervisors,
managers, and other employees about the necessity of good communication
skills in effecting a smooth transformation. (25 minutes)
Q39-21 Volume XXI. A
Theory of a System for Educators and Managers:
$110
Dr. Deming and his colleague Dr. Russel Ackoff demonstrate how a thorough
understanding of the properties and the power system is an essential
prerequisite of a total quality transformation. A discussion guide designed
in conjunction with a focus group of educators, consultants, and business
people using systems theory is included, along with carefully prepared
exercises designed to enhance your video learning experience. (30 minutes)
Q39-22
Volume XXII. Understanding The Baldrige Award:
$110
Dr. Deming's concept of profound knowledge is a useful lens through which to
view the Baldrige Award criteria. The properties of a system; the principle
of variation; the psychology of individuals and the group; and theory of
knowledge - all these foundation stones of the new management theory are not
part of the Baldrige guidelines. You'll discover why the manager preparing
to use the Baldrige criteria must keep profound knowledge in mind. (30
minutes)
Q39-23
Volume XXIII. Putting Deming and The Baldrige Award Together:
$110
Dr. Deming and Curt Reimann, Director of the Baldrige Award program, discuss
the seven Baldrige criteria side-by-side with Deming's 14 Points, which
provide the systems theory and philosophy that Dr. Deming believes are
missing from the Baldrige guidelines. Discover the many intersections of the
Baldrige criteria and the 14 Points, and how to employ the Deming philosophy
to assess your (30 minutes)
Q39-24 Volume XXIV. Cultural
Transformation:
$110
A New Way of Thinking: Top managers and workers at Zytec Corporation, 1991
Baldrige Award winner, discuss the cultural change they found necessary to
bring their organization back from an uncompetitive position. Studying the
application of Dr. Deming's 14 Points in all parts of the company and
testing every existing practice against the four principles of profound
knowledge, managers and employees began a step-by-step transformation of
both behavior and beliefs. (30 minutes)
Q39-25 Volume XXV. Cultural
Transformation: Continual Improvement:
$110
This program illustrates the importance of a new work culture: one of trust,
cooperation, and teamwork, and a willingness to take risks and make
contributions. Zytec Corporation's commitment to management for continual
improvement are clear from the comments of its employees on every level -
enthusiasm, satisfaction, and an expectation that though the job is never
done under the new system, life at work is much better. (30 minutes)
Q39-26
Volume XXVI. A Study in Continual Improvement (Part I):
$110.00
Topics in this part include: How an understanding of systems, variation,
psychology and the theory of knowledge underpins the transformation of American
healthcare; The need for healthcare organizations to change to a process view:
x-ray and pharmacy as part of a process vs. x-ray and pharmacy as separate
departments; Why all participants in the system, from top management to the
front line, must be involved in transformation healthcare; How Reston Hospital
Center began and continues its transformation through the application of
Continuous quality Improvement. (27 minutes)
Q39-27
Volume XXVII. A Study in Continual Improvement (Part II):
$110.00
Topics in this part include: Reston Hospital Center's 14 Guiding Principles and
their relationship to Dr. Deming's 14 points; Why Reston Hospital Center's
leadership believes that their quality improvement effect is their best hope for
reducing costs and improving services; Why employees need knowledge, tools,
freedom, and support to initiate and take responsibility for their own process
improvements. (27 minutes)
Q39b Included in the Complete Deming Library is
Implementing Deming.
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