Call -1-800-236-3637
 

or Email us:  

 OneSource4Media

To order or learn about our products, please click on a title below:  

Assertive Communication Skills for Professionals
Combine strength with sensitivity to get more of what you want

Assertiveness Skills for Managers & Supervisors
How to get the results you want and manage with confidence and authority.

Coaching Skills for Managers & Supervisors
Inspire, motivate, and create winners

Conquering Team Conflict
Moving from gridlock to group results

Creating a Customer-First Culture
A blueprint for building a customer-focused organization

Cultivating Initiative in Your Staff
How to create a team of confident self-starters

Dealing With Employee Discipline & Performance Problems

Developing a Customer Retention Program
How to increase repeat business and build customer loyalty

Essential Communication Skills for Managers
Connect better with the people you lead and interact with

Exceptional Customer Service
A must for everyone who communicates with customers

The Exceptional Receptionist
How to turn your receptionist into your organization’s best public ambassador

Finance for Nonfinancial Professionals
Learn the basics of business finance -- quickly, conveniently, efficiently

Grammar for Business Professionals
Must-know guidelines for mistake-free communication

The Gregg Reference Manual

High-Impact Leadership
How to move beyond manager ... to leader

How to Deal with Negativity in the Workplace
Overcome and eliminate negative attitudes and behaviors at work

How to Delegate Work and Ensure It's Done Right
How to hand off work and responsibilities

How to Discipline Employees and Correct Performance Problems
What to do when you have employees who just aren't cutting it

How to Give Exceptional Customer Service
Strategies for 2000 and Beyond

How to Hire - How to Fire
Avoiding hiring mistakes, conducting performance appraisals, retaining employees and firing –when there’s no other way.

How to Lead a Team
The skills you need -- and your team wants you to have

How to Make Cross-Functional Project Teams Work
What you gain when departments collaborate

How to Overcome Negativity in the Workplace
Don't let negative thinking drag you down, corrupt your career or sabotage your organization

How to Supervise People
Peak performance in motivating, managing and taking charge of projects and people

Interpersonal Communication Skills
Training to minimize conflict and build collaboration in today's team-oriented workplace

Making Change Work
97 percent of change initiatives fail -- don't let yours be among them

Management Problems of the Technical Person in a Leadership Role
Increase your success while making the transition from technical specialist to manager/supervisor

Negotiate Like the Pros
Never pay too much, settle for too little or give in too soon again

The 9 Deadliest Sins of Communication
Preventing the breakdowns that can strain relationships ... impede teamwork ... and bring productivity to a standstill

9 Traits of Highly Successful Work Teams
Proven methods for building and maintaining teams that work

Performance Appraisal Solutions
Tools to help you evaluate and develop your people, with less stress and better results

Pleasing Your Hard-to-Please Customers
How to serve their needs -- and save your sanity

Powerful Presentation Skills
How to get a group's attention, hold people's interest and persuade them to act

Powerful Telephone Tips
 

Practical Coaching Skills for Managers
How to help your people excel in all they do

Professional Supervision Skills
How to bring out the best in your people -- and the leader in you

Professional Telephone Skills
Train your people to project a positive image in each call they make or take

Psycho-Geometrics
The science of understanding people, and the art of influencing them

Self-Discipline and Emotional Control
How to stay calm and productive under pressure

7 Skills for Emerging Leaders
Taking on the challenge of leadership

Speaking Without Fear or Nervousness
How to be poised whenever you make presentations, lead meetings or join group discussions

Stress Management for Professionals
Proven strategies for shielding yourself from overstress and burnout

Succeeding as a First-Time Manager
The most important skills your experienced, new or prospective managers need to succeed

Team Building -- How to Motivate and Manage People
Turn your staff into a "can do" team

Team Building Skills for Managers & Supervisors
How to turn your work group into a winning team

TeleCare: How to Provide Exceptional Customer Service Over the Phone
Learn the "red carpet" telephone techniques that impress customers and build business fast

TeleCoach
Telephone sales training with a powerful dose of reality

Thinking Outside the Boundaries
Master the secrets of creativity and innovation