S37 Statistical Process Control Charts Multi-Media Training

Students learn an essential workplace skill in this interactive CD-ROM based training: the measurement of quality through SPC techniques.

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Quality is the key to success in the highly competitive global marketplace of the 1990s. Companies whose employees understand the importance of quality improvement through Statistical Process Control will be better positioned to meet the challenges of the market. Basic quality principles apply to any process in any industry.

SPC: Control Charts is an interactive multimedia course that teaches students how to recognize and measure quality through Statistical Process Control (SPC). Developed in partnership with Tom Pyzdek, a world-class SPC authority, SPC: Control Charts teaches the basic concepts of SPC and their application. Using basic mathematical skills, students learn to create and interpret control charts, which identify special causes of variation in data used to measure quality. Through the use of control charts and real-world examples, students learn to recognize and improve quality by classifying the causes of variation in any process, product, or service.

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