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Format: VHS Video, Instructor and
Participant Print Materials
Approximate Completion Time: 8-10 Hours
Item - TC-2
Price: $2,475.00
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Call
us at 800-236-3637
for a free preview.
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Technicomp’s Corrective Action program
teaches employees how to use a simple,
effective 8-step approach to correcting –
and preventing – problems or nonconformities
that exist anywhere in their organizations. It
can help to satisfy quality management system
requirements for planning and establishing a
process for corrective action.
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Target Audience
- Any employee who will conduct a
corrective action or participate as a team
member
- Any individual who simply wishes to
learn more about the 8-step approach
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Topics
- Determining Ownership
- Defining the Problem
- Isolating and Containing
the Symptoms
- Root Cause Analysis
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- Identifying and Verifying an
Effective Corrective Action
- Implementing and Validating the
Corrective Action
- Taking Preventive Action to Avoid
Potential Problems
- Acknowledging the Improvement
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Program
Details
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Overview
of Corrective Action
- Definition of corrective
action
- Benefits of corrective
action
- Overview of the 8-step
approach
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Step
1: Determine Ownership
- Individual vs. team
ownership
- Team members'
qualifications
- Team roles and
responsibilities
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Step
2: Define the Problem
- Characteristics of a good
problem definition
- Goal statements
- Symptoms vs. problems
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Step
3: Isolate and Contain the Problem
- Effective short-term
solutions
- Factors to consider for
short-term actions
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Step
4: Determine Root Cause
- Definition of root cause
- Occur and escape cause
paths
- Tools for root cause
analysis
- Verifying the root cause
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Step
5: Choose a Corrective Action
- Developing appropriate
solutions
- Criteria for effective
solutions
- Verifying corrective
actions
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Step
6: Implement and Validate the
Corrective Action
- Creating an implementation
plan
- Executing the plan
- Instituting the changes
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Step
7: Prevent Recurrence
- Analyzing the system
- Improving the system
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Step
8: Acknowledge the Improvement
- Benefits of acknowledgment
- Forms of acknowledgment
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What's
Included?
- 4 Videotapes
- 1 Instructor's Guide
- 1 Set of Transparencies,
Also Available in PowerPoint Format
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- 1 Participant's Guide
- 2 Albums
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Free
Preview
For a free 15-day preview with no obligation,
please contact Susan Ashley at 1-800-236-3637
or does@does.org.
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Information/Ordering
For pricing, ordering, and further
information, please contact Susan Ashley at
1-800-236-3637 or does@does.org.
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