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The New Business of ParadigmsTM by Joel Barker
Wealth, Innovation & Diversity by Joel Barker
Leadershift by Joel Barker
Tactics of Innovation by Joel Barker
Celebrate What's Right
With The WorldTM.
by Dewitt Jones
Everyday Creativity by Dewitt Jones
The Spirit At Work by James Autry
Life & Work by James Autry
Love & Profit by James Autry
Character is Destiny by Russell Gough
The Vision of Teams by Ann Bancroft
The Encouraging Manager by Lead Dog Productions
Sales is Not a Dirty Word by Broadview Media
The Truth Series by Vision Point
Are You With Me by CMD Publishing
Do I Know You by CMD Publishing
It's Your Call by CMD Publishing
Taking C.A.R.E. of Business by CMD Publishing
Working Without A Script By Second City Communications


The New Business of ParadigmsTM by Joel Barker
© 2001

Joel Barker’s The New Business of Paradigms retains the same powerful stories and examples from the original program, but repackages them with a current look and feel. When you purchase Joel Barker’s The New Business of Paradigms, you will receive this timely new program that we call The Classic Edition, plus a second program, The 21st Century Edition, absolutely free! This edition offers all new examples and stories to illustrate recent paradigm shifts. With two new programs on change, your training opportunities are limitless.

Key Learning Points:
Paradigms are common.
Paradigms are useful.
Don’t let your paradigm become the paradigm.
Outsiders create new paradigms.
Shifting paradigms takes courage.
You can choose to change your paradigm

Materials Included
The New Business of Paradigms Fieldbook
The New Business of Paradigms Tools for Training on CD
Ten Pocket Reminder Cards

Two Programs:
Classic Edition: 26 Minutes
21st Century Edition 18 Minutes

 
Style Audience Length Language/version Pricing To order

Author
Many locations

all audiences 26 minutes
18 minutes
english h Preview: free
Purchase $895.00


Wealth Innovation & Diversity by Joel Barker
© 2000

Wealth Innovation & Diversity takes you on a journey to understand a fundamental truth: Without diversity, there can be no innovation; without innovation there can be no new wealth. In other words, diversity is not just the right thing to do, it's your source of greatest potential.

Hosted by the best-selling author Joel Barker, Wealth, Innovation & Diversity contends that your organization will experience long-lasting success only when you hire, promote and encourage people different than yourself.

Barker shares how organizations that do not reap the benefits of diversity are destined to stagnate and eventually . . . fail. He draws from history, science and business, against such backdrops as Machu Picchu's ruins, a farm in Ireland, skyscrapers in Singapore, and the forests and plains of America.

Wealth, Innovation & Diversity will prove to be a broad-based foundational program for many of your training needs. The video is fully supported by comprehensive support materials created to offer flexible learning options to meet a wide range of needs. Included are five All-At-Once Viewing Options, as well as a a ready-to-use, customizable workshop that can be conducted in one 3-hour or three 1-hour sessions. Materials include a step-by-step facilitator guide, workbooks and reusable session materials on CD-ROM. These materials were written and developed by Debbe Kennedy.

To view how the Wealth, Innovation & Diversity video and comprehensive training materials can solve a wide array of your training needs (click here).

Wealth, Innovation & Diversity video and support materials are also available to license for company intranet access. A turn-key diversity training package with many options.

Key Learning Points:
A new understanding of the value of diversity.
The connection diversity has to innovation and wealth.
What mutualism is and why it is so important to your future.
Why diversity is a natural and vital part of our universe.

For other diversity tool links (click here)

 
Style Audience Length Language/version Pricing To order

Author
Many locations

all levels
diversitytrain.
Team training
Employer
Orientation

31 minutes english and spanish Preview: free
Purchase $895.00

 



Leadershift by Joel Barker
© 1999

The concept of leadership is changing. Leadershift: Five Lessons for Leaders in the 21st Century explores these shifts and offers five concepts that will improve the performance of any leader..

Using bridge-building as a metaphor, futurist Joel Barker teaches us that, more than anything else, the 21st century leader will build bridges . . . bridges built of hope and ideas and opportunities. Bridges that help us move from where we are to where we need to be.

Using inspiring locations and vivid stories, Leadershift motivates every leader, and aspiring leader, to develop the skills needed to lead his or her organization into the 21st century.

Five Lessons for the 21st Century:
Focus the majority of your efforts on the future
Understand the nature of fundamental change.
Appreciate complex systems and how they work.
Examine your leadership style to see how it effects productivity.
Create shared vision to build bridges to the future.





Style Audience Length Language/version Pricing To order

Author
Many locations

managers,
supervisors,
team leaders
24 minutes english and spanish Preview: $35.00
Purchase $895.00

Tactics of Innovation by Joel Barker
© 1998

Tactics of Innovation explores a problem that plagues organizations everywhere, why smart people reject good ideas.

In this landmark video, Joel Barker goes on location to share stories on why people say "no" to new ideas. More important, he introduces a ten step strategy on how to remove barriers between new ideas and people who naturally resist change. These tactics will dramatically increase the acceptance of any kind of idea

Why is it important to understand Tactics of Innovation? Because, "it is natural and logical for people to resist change," says Joel Barker. New ideas upset the balance and change makes things difficult. Only by developing the ability to present your idea from the users point of view will you be able to achieve success.

Tactics of Innovation is an important message for business, nonprofit, government, education, healthcare - any organization that wishes to not only discover new ideas, but bring them into practice.

Key Learning Points:
What social equilibrium is and how it impacts new ideas.
The value of presenting ideas from the users point of view.
A ten-step strategy for getting new ideas accepted!



Style Audience Length Language/version Pricing To order

Author
Many locations

managers, supervisors, leaders

24 minutes
english and spanish Preview: $35
Purchase $895.00

Celebrate What's Right With The WorldTM
by Dewitt Jones
© 2001


Celebrate What’s Right With The WorldTM teaches what a powerful force having a vision of possibilities can be for you. Do you have a vision for your organization? More importantly, do you have one for yourself? One that gets you excited every morning and keeps you open to possibilities.


In this new video Dewitt Jones asks do we choose to see possibilities? Do we really believe they’re there? He assures us that we will see it only when we believe it. And when we believe it, we connect with a vision that opens us to possibilities and gives us the courage to soar.

Celebrate What’s Right With The WorldTM provides practical guidelines for applying the seven key concepts, even in the face of critics and challenges. Stunning photography and powerful dialogue also help us see how we can approach our lives with celebration, confidence and grace.

Dewitt Jones is one of America’s top professional photographers. In his twenty-year career with National Geographic, Dewitt lived the vision of "celebrating what’s right with the world." He found that the creative tools he employed as a photographer had an even deeper application when applied directly to his personal and professional life.

Each program comes complete with a comprehensive leader’s guide, participant workbook, PowerPoint presentation CD-ROM, and pocket reminder cards.

Seven Key Concepts:
Believe it and you'll see it.
Recognize abundance.
Look for possibilities.
Unleash your energy to fix what's wrong.
Ride the changes.
Take yourself to your edge.
Be your best for the world.





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Author
Many locations
Inspiring Photos

All audiences 24 minutes english Preview: free
Purchase $695.00


Everyday Creativity by Dewitt Jones
© 1999

Everyday Creativity teaches a surprising truth about creativity - that it's not a magical, mysterious occurrence, but a ready tool that enables you to look at the ordinary and see the ... extraordinary.

Hosted by photojournalist Dewitt Jones, longtime National Graphic photographer and Academy Award nominated director, Everyday Creativity shares Jones' inspirational stories, memorable locations, and stunning examples of his work.

You'll feel inspired and encouraged to apply his simple, yet powerful creativity techniques to all of your everyday challenges. And, without a doubt, your new solutions will mean the difference between just getting by and being successful.

Each Everyday Creativity package includes a comprehensive leader's guide, participant workbook, PowerPoint presentation on CD-ROM, and pocket reminder cards - everything you'll need to begin training.

Everyday Creativity is one of the most empowering video's I have ever seen. It has the ability to go beyond today into the future.
- Dick Wills, UMC


Key Learning Points
Creativity is a matter of perspective.
There's always more than one right answer.
Don't be afraid to make mistakes.
Learn to break the pattern.
Reframe problems into opportunities.
Train your technique.


Style Audience Length Language/version Pricing To order

Author
Many locations

All levels 20 minutes english Preview: $35.00
Purchase $695.00

Spirit At Work by James Autry
© 2001

Have you ever been connected with a group of people who were faced with an almost impossible task? Perhaps together you put in the extra effort to get the new product out. You pulled together and set aside ego and title, just rolled up your sleeves and got the job done. It felt great. Wouldn’t it be wonderful to connect like this everyday

This is easier said than done. In this new video, The Spirit at Work, best selling author James Autry offers a perspective that can help. His ideas are down to earth and useful. He contends that it all depends on five ways of being. These five principles will allow us to nurture our own Spirit at Work.

"There is no business; there are only people. Business exists only among people and for people. Seems simple enough, but not enough people seem to get it."
James A. Autry

Key Concepts

Be Authentic: be your real self.
Be Vulnerable: let go of the myth of control.
Be Accepting: forget about winning and losing.
Be Present: pay attention.
Be Useful: serve others.

Substantial discounts available for Education, Non-profits, Government, and quantity purchases.

Bundling Discount: Buy all three James Autry videos (The Spirit at Work, Love and Profit, Life and Work) for $1,350.00. That’s a 46% savings!




Style Audience Length Language/version Pricing To order

Author
Many locations

All Audiences 22 minutes english Preview: free
Purchase $695.00

Life & Work by James Autry
© 1995

During his twenty-eight years as a business leader, James Autry learned and practiced the art of caring leadership on a day-to-day, person to person basis. In Life & Work: A Manager’s Search for Meaning, Autry explores with breathtaking insight and sensitivity the emotional and spiritual issues involved in manageing a work force.

In a pressurized atmosphere of downsizing, restructuring and intense competition, management must be viewed as an act of faith - and every job should reinforce an employees sense of work and dignity.

With courageous candor, Life & Work addresses the most troublesome challenges that arise in both work and life and offers invaluable guidance toward the successful integration of who we are and how we live with what we do.

Key Concepts

Finding your balance within life and work
Learning how to care about yourself
Helping others find balance




Style Audience Length Language/version Pricing To order

AuthoLecture

All Audiences 30 minutes english h Preview: free0
Purchase $695.00




 
Love & Profit by James Autry
© 1994

During his twenty-eight years as a business leader, James Autry learned and practiced the art of caring leadership on a day-to-day, person to person basis. In Love & Profit he shares his insights and offers an inspiring model to live by.

Love & Profit combines Autry’s homespun storytelling with his thought provoking business poetry. You will find honesty, pain, and passion as he helps you understand what it means to really care about the people you serve.

Love & Profit shows the value and practical application of creating a caring environment where individuals are given the opportunity to thrive.


Key Concepts

Honesty: “If people don’t get the information they need, they
will make it up.”
Trust: “If you mistrust people, you make them untrustworthy.”
Special Treatment: “You don’t have to treat everyone exactly
the same.”
Courage: “ Anger and intimidation are facades we hide behind.”





Style Audience Length Language/version Pricing To order

Author
Lecture

All Audiences 30 minutes english Preview: free
5 day rental: $200
Purchase $695.00

 
Character Is Destiny by Author and Ethics Professor Russell W. Gough.
© 2000

Pick up any newspaper, watch any news program or read any business magazine, and the topic of character crops up. Why is character so often discussed? And why do experts believe a strong character is vital to the long-term success, the destiny,of every individual and every organization?
Doing the right thing, every time, is the vision of Character is Destiny, a new video training tool by Star Thrower Distribution. Hosted by national ethics expert Russell W. Gough, Character is Destiny:

"Character is Destiny reminded me that ethical conduct is not only a matter of the way in which we reach the key decisions in our lives, but more importantly, how the actions we take communicate to others who we truly are.

Connie Maxfield–
Maxfield Productivity Consultants, Spring,TX

Key Learning Points:
Asserts that our everyday decisions cultivate — or erode — our characters,
Provides a starting point for life-changing discussions,
Challenges viewers to practice habits of good character until "doing the right thing becomes second nature."

Because of its universal subject matter, Character is Destiny is immediately applicable to every training program, at every level, and is fully supported with a facilitator guide, workbook and CD-ROM with ready-to-use workshop materials.

Watch Character is Destiny today, and discover how your destiny is ultimatelyshaped by the strength of your character.

For candid feedback on Character is destiny from companies who understand the benefit of diversity, please (click here.)




 
Style Audience Length Language/version Pricing To order

Author
Many locations

managers,
supervisors,
team leaders
24 minutes english and spanish Preview: $35.00
Purchase $895.00





The Vision of Teams by Ann Bancroft
© 1998

The Vision of Teams is a compelling, real life story that illustrates how creating a shared vision and coming together to learn as a team can result in accomplishing the extraordinary.

Hosted by polar explorer Ann Bancroft, this program recounts the journey of the first American Women's Expedition to ski across Antarctica to the South Pole. It is also about how individuals can learn to come together and become a smooth running team. The task for this team was unique, but the lesson to be learned are universal for members of any team.

The Vision of Teams will inspire groups of people, and challenge them to grow beyond team building to develop focused, high energy, learning teams that can reach beyond their goals.

Key Learning Points:
How to create shared vision
How to learn as a team
What it means to take action




Style Audience Length Language/version Pricing To order

Author
lecture

managers,
all employees,
all levels
24 minutes english Preview: $35.00
Purchase $625.00




The Encouraging Manager by Lead Dog Productions
© 1999

The multiple award winning Encouraging Manager, explores what it takes to create an environment where everyone can do their best, without fear. This U.S. International Film and Video Festival "Silver Screen Award" winning, and N.Y. International Film Video Festival program finalist offers clever workplace scenarios, often humorous visuals, and simple yet powerful training points anyone can relate to. Practical action steps help every viewer, from the newly promoted supervisor to the seasoned manager, create a workplace where employees feel empowered, informed, and invaluable. By the program’s conclusion, participants will understand the far-reaching impact their encouraging actions can have on others.

The Encouraging Manager is a comprehensive training package. Included is a leader’s guide, participant workbook, PowerPoint™ presentation on CD-ROM, and 10 pocket reminder cards — everything you need to begin training.

If you desire a workplace of creative, enthusiastic team members who work together well and excel individually, order The Encouraging Manager to help your managers and supervisors on their way.

Key Learning Points:

EMPOWERED
Encourage employees to participate fully in problem-solving.
Demonstrate respect for employees’ opinions.
Put employees’ good ideas into action

INFORMED
Set a tone of honest, open communication.
Keep employees in the loop with regular updates.
Make sure employees know what is expected of them.

INVALUABLE
Recognize and show appreciation for employees’ initiative.
Maintain a mutually respectful relationship with each employee.
Tell employees that you value their contributions.





Style Audience Length Language/version Pricing To order

On Camera Host
Humerous Vignettes

Management 16 minutes english Preview: free
Purchase $625.00

 

Sales Is Not a Dirty Word by Broadview Media
© 2003

The face of sales is changing. . .

Sales Is Not a Dirty Word is an innovative training program that helps people understand the basics of consultative selling.

Using humorous examples everyone can relate to, Sales is Not a Dirty Word teaches simple, practical sales techniques that can be applied to every client transaction. The film discusses insights into a different approach to selling – one based on service and knowledge, rather than an ability to push products.

Whether participants are in customer service, new to sales, or seasoned pros, Sales Is Not a Dirty Word will help your employees sell with their customers’ best interests at heart.


Key Learning Points:

Everyone is in sales.
Be willing to serve others.
Know your stuff!
Learn about your products and customers.
Be a professional with a consistent method.
Use the C.O.N. strategy:
Consider customers' needs, offer your expertise and note the next steps.

 
Style Audience Length Language/version Pricing To order

On Camera Host

All audiences 18 minutes english Preview: Free
Purchase: $625.00
Rental: $200
































The Truth Series by Vision Point
© 2002

The Truth Series was created to offer you four complete training topics presented in a highly entertaining way. The films quickly address important aspects of business professionalism. Each program is less than five minutes long and each training session can be taught in 30 minutes. The intention is to allow you to introduce the concept, show the video, and conduct a group discussion. We believe these topics cover important information but should not take up a whole day of training.



The Truth About Email (5:00 min.)
More than 130 million people currently use email, sending a whopping 2.1 billion messages per day. While the ease with which email allows us to communicate has helped us become more productive, it can also cause problems.

Key Learning Points:

Grammar still counts.
Email isn’t private.
Email isn’t anonymous.
Email isn’t always the answer.
Personal email should remain personal.
Protect your computer system.


The Truth About Business Casual (4:00 min.)
A majority of organizations have implemented some form of a business casual dress policy. While this gives employees more freedom in choosing how they dress and allows for greater comfort, it also gives rise to some concerns.

Key Learning Points:

A business casual policy has both benefits and drawbacks.
Business casual doesn’t mean anything goes.
Appropriate business dress will vary from one organization to another, one position to another.
Good grooming still matters.
Your ability to dress appropriately will enhance your career.

The Truth About The Internet (4:00 min.)
About two-thirds of companies currently monitor their employees’ Internet use. Their concern is well founded. Of course, most employees use the Internet at work for legitimate business purposes. However, those who choose not to can cause real trouble for themselves and their organization.

Key Learning Points:

Fooling around on the Internet can expose your organization to serioustechnical risks.
Surfing in the wrong places can mean expensive lawsuits for your organization.
Goofing around online while you are on the job wastes time.
Inappropriately using the Internet can damage your career.
You can use the Internet effectively, while minimizing the risks.

The Truth About Customer Service (5:00 min.)
Providing excellent customer service is more effective than trying to compensate after-the-fact for poor service. When provided with great customer service, customers are more likely to be satisfied and remain loyal, which benefits everyone in the organization.

Key Learning Points:
You’re best off by broadly defining the term "customer."
Quality customer service does not mean solely relying on rules and regulations.
Good customer service starts with attitude and ends by taking action.
Technology changes how you serve your customers.
Providing poor customer service hurts your organization.


Truth Series Worksheet Preview Download!

CLICK HERE

Style Audience Length Language/version Pricing To order

Exciting Photos
Practical Info.

all audiences 4-5 min. each english Preview: free
Purchase $895.00



Are You With Me by CMD Publishing
© 2000

Why does there seem to be one set of rules for the way we behave when we’re physically with other people, and a whole different set of rules for the way we act when we’re separated, as we are when we’re on the phone

When we’re with other people, we naturally tend to do what we can to understand one another, to ensure that we’re communicating, to make certain we are making a connection. But when we interact with others on the phone, it’s easy to lose touch with the basic rules of common courtesy. The truth is that, all too often, the telephone becomes an easy excuse for not connecting with other people.

Wouldn’t it be great if we all went out of our way—all the time—to treat each other on the phone the way we naturally know how to in person.

From making and taking calls to transferring calls and putting people on hold to taking and leaving messages, Are you with me? connects all the rules of telephone courtesy to a single, simple, easy-to-remember concept:

Treat the person on the other end of the line as though they were right there in the same room with you.

Key Learning Points:
Making a call is like making a visit.
Taking a call is like receiving a visitor.
Putting a caller on hold is like asking a visitor to wait at the door.
Transferring a call is like introducing two people.
Leaving a message is like making a call or a visit.
Taking a message is like receiving someone else’s visitor.

 
Style Audience Length Language/version Pricing To order

On Camera Host
Humerous Vignettes

customer services 22 minutes english Preview: free
Purchase $625.00




Do I Know You by CMD Publishing
© 2000

Too often we make the mistake of thinking that hiring decisions are based on some event, like a good interview or great first impression. But they’re not. See, interviewing and hiring the right new employee for your organization is not just about finding someone, it’s about getting to know them.


Like forming any good new relationship, successful hiring decisions are really based on a combination of facts and feelings, of analyzing the information you’ve gathered, and listening to what your intuition is telling you. In other words … Interviewing is a process, not an event.
There are three simple steps you can follow to help you find and get to know that perfect new employee. They’re called the "Three D’s".


Key Learning Points:
Define—Identify must have’s & must do’s. Get to know your new employee before you ever meet them.
Discover—Conduct Successful Interviews. The good candidates can do, the right one will do.
Decide—Make the Right Choice The real job of hiring is hiring for the job. How to create shared vision



Style Audience Length Language/version Pricing To order

On Camera Host
Humerous Vignettes

customer services 20 minutes english Preview: free
Purchase $625.00



It's Your Call by CMD Publishing
© 2000

When you think of the times you’ve had great experiences as a customer, you automatically think of the people who made those experiences happen for you. We all instantly know it when we encounter a remarkable customer service professional, so why is it that some customer service pros just stand out?

The simple answer is that great customer service professionals make a choice: Every day, with every customer, on every call, they choose to do all they can to make their customer’s experience as positive as it can be. In other words, they care. And it isn’t just that they want to care, it’s that they know how to care. Choose to C.A.R.E. Deliver remarkable customer service by choosing to be:

Connected - Meet customers “where they are.” Treat them like you’d want to be treated.

Attentive - Give every customer your full attention. Guide the call by listening, being clear and checking in.

Responsible - Own the call, never take things personally, and follow through. Remember, it’s your call!

Enthusiastic - Treat every customer as if they were your only customer.

From being an active listener and gracefully guiding phone calls, to handling dissatisfied customers and keeping a fresh outlook call after call, It’s Your Call emphasizes personal accountability as it teaches your employees to actively improve their telephone customer service skills.




Style Audience Length Language/version Pricing To order

On Camera Host
Humerous Vignettes

customer services 23 minutes english Preview: free
Purchase $625.00





Taking C.A.R.E. of Business by CMD Publishing
© 2000

When you think of the times you’ve had great experiences as a customer, you automatically think of the people who made those experiences happen for you. We all instantly know it when we encounter a remarkable customer service professional, so why is it that some customer service pros just stand out?

The simple answer is that great customer service professionals make a choice: Every day, with every customer, they choose to do all they can to make their customer’s experience as positive as it can be. In other words, they care. And it isn’t just that they want to care, it’s that they know how to care.Truly great customer service professionals have learned that to deliver remarkable customer service, you have to choose to be:

Connected Meet customers “where they are.” Treat internal & external customers as you’d wantto be treated.

Attentive Give all your customers your full attention. Be efficient & clear, but never rush
your customers.

Responsible Take ownership, but never take things personally. Let upset customers vent; then
apologize, find solutions, thank your customers and add value.

Enthusiastic Treat each and every customer as if they were your only customer.

From greeting customers and gracefully managing several at once, to handling dissatisfied customers and keeping a fresh outlook at all times, Taking C.A.R.E. of Business emphasizes personal accountability as it teaches your employees to actively improve their customer service skills.




Style Audience Length Language/version Pricing To order

On Camera Host
Humerous Vignettes

customer services 23 minutes english Preview: free
Purchase $625.00